Sudbury E-Bike Dealer PDI Policy

Please refer to the specific manufacturer’s warranty clause as outlined within the owner’s manual.         

This PDI Form is included with the purchase of the Pre-Delivery Inspection (PDI). If you do not purchase the PDI, a parts only warranty may be included with your purchase. This PDI form along with the receipt of purchase and/or the invoice must be presented prior to any warranty work. At no time does the warranty cover transportation or incidental costs associated with the repair of your unit. Shipping costs of parts from the wholesaler(s) may not be covered. All warranty work is performed at our store located at 1390 Kingsway Drive. The PDI benefits are as follows:

ASSEMBLY & ELECTRO-MECHANICAL INSPECTION:

Our experienced technicians professionally assemble your e-bike, ensuring all components are correctly installed and then perform a full inspection of the e-bike’s electrical and mechanical systems, making sure your e-bike performs safely and efficiently from day one.

 6-MONTH COMPLIMENTARY TUNE-UP:

Your purchase includes one free 30-minute tune-up that can be utilized anytime within six months of the original purchase date.

SERVICE WARRANTY:

Any qualifying warranty labor is covered at no cost during the warranty period. This means you are protected not only for parts but also for the professional labor required to install them

INDUCTION/DEMONSTRATION:

Our trained staff will provide a hands-on demonstration of your e-bike’s key features, controls, and maintenance points.

BUYER’S RESPONSBILITY      

Please follow all safety instructions in your owner’s manual and read all warning labels carefully. If your unit did not include a printed copy of the Owner’s manuals, they are also available online.

The operator of the vehicle is responsible for performing safety inspections and maintaining vehicle as outlined in manual. Always perform a 30 second safety check before each use (see website for link).

Remember to always wear safety gear when operating your e-Bike or Mobility unit. A helmet is mandatory on all open vehicles. Please read and follow all provincial and municipal laws and posted signs for e-bike use.